Planning a conference or trade show? Start here!
Conferences and trade shows can be logistical puzzles. There is so much planning and coordination that goes into hosting a convention that it’s easy to feel overwhelmed. Luckily, at LoneStar Badge & Sign, we have everything a conference or trade show organizer could need!
From name badges, custom signs, event badges, badge holders, and lanyards, we can provide customized trade show products that will help your event look more polished and professional and run smoother.
If you’re a trade show or conference organizer with questions, we’ve got answers! Keep reading to learn about some of our most frequently asked questions about custom trade show products and services.
Can you ship my order to my hotel or the convention center?
Yes! At LoneStar Badge & Sign, we are proud to help take the hassle and uncertainty out of organizing a trade show. That’s why we offer direct shipping to your venue, so you don’t have to worry about making room to transport extra products or wait for delivery before you can travel.
Can you rush my order?
We know sometimes things have to wait until the last minute or require changes at a moment’s notice. If you need your order rushed, just let us know when you need it, and we will do everything we can to get it to you by that date.
However, even though we can work on tight deadlines, we are not magicians. We will always do everything possible to fulfill a rush order, but we cannot customize extremely large orders overnight. We recommend doing everything you can to submit your order to us well in advance to make sure it gets to you in plenty of time!
Do you have a minimum order quantity?
Most of our custom trade show products do not have a minimum order quantity, so you’re free to purchase as few or as many as you need.
But many of our stock items, such as badge holders and clips, do have minimum order quantities. This is so we can keep specific quantities prepackaged and quickly ship them out as soon as you order. Please get in touch with us if you have any questions about minimum order quantities for things like badge accessories.
How can I check the status of my order?
When you place an order with us, you’ll create a customer account on our website. After your order is placed, you can log in to your account at any time and check the status of your order by clicking on the “Client Login” and “My Orders” tab at the top of the page. This page will show all of your orders, their status, and tracking information once it becomes available. If you need any help navigating these pages, let us know!
What type of artwork do you accept?
Ideally, we’d prefer if you submit your artwork as a vector in one of the following file types:
If you have a different file type, send it to us, and we will see what we can do with it. We might be able to make it work, but we will reach out to you to discuss some different options if we cannot.
Will I get to see my product before production begins?
Of course! You will always see a proof of your custom trade show products when you place your order.
Ready to get started?
Whether you’re hosting a small local trade show or a large national convention, LoneStar Badge & Sign has what you need to do it right! When you’re ready to start, shop our online store for custom trade show products or contact our team with any questions.